When you work with CI.Connect, we offer an extended service past the point of installation. Whether it’s supporting your IT manager on a day-to-day basis or us taking total control of any problems or questions, we can provide your team with as little or as much support as you need.

Video Conferencing equipment quality and software considerations discussed by Karen Lang at CI Connect

Our professional support service gives you complete peace of mind that in the unlikely event of a technical problem with your solution, we will be there for you.

Karen Lang, General Manager

The support you need, when you need it

We understand that video conferencing is a specialism, and as specialists we are happy to solve any problems directly. From scaling up your solution, to providing on-site engineers to replace components, we’ll go further to meet the continual needs of your organisation.

Support you need

We believe in the best. That’s why we’re 100% brand agnostic.

You want what works best for your teams and your customers, both right now and in the future.

We’ll identify your problems and present you with powerful, flexible configurations. You’ll get a full demonstration and a no-cost trial period to make sure everyone is satisfied before making any commitment.

Cisco VC and AV Suppliers
Poly VC and AV Suppliers
Zoom VC and AV Suppliers
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Microsoft teams VC and AV Suppliers
Crestron VC and AV Suppliers
Logitech VC and AV Suppliers
Pexip VC and AV Suppliers

Proactive, not reactive

We can advise on the regularity of maintenance visits to maximise your software’s lifespan, implement support contracts and give training to your team at any time. We also provide a telephone helpdesk service where we can work to fix any problems remotely, including direct access to distributors and manufacturers to resolve any product issues.

Proactive not reactive
Hero server 2

In my experience, their service offering is something to be proud of, a unique blend of excellence, friendship, morality and care that establishes trust and confidence in abundance. Would never hesitate to recommend!

Steve Goody, IT Manager
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Ready to discuss your project?